General support questions

Is support and advice available outside of My Slimming Group?
If you need support outside your My Slimming Group meetings, you can always visit your My Slimming Group wall to post thoughts or questions, and/or send dir...
Tue, May 2, 2017 at 2:55 PM
Does your website provide a message board or forum for members?
The Slimming World community is a wonderful resource and a place where you can get support while feeling safe and free from judgment.   Slimming World m...
Wed, Mar 30, 2016 at 6:58 AM
Do you have a Slimming World app?
We do not have a mobile app, but the Slimming World site is mobile-friendly, so you can log on wherever you are and access all features including the Weight...
Wed, Mar 30, 2016 at 7:35 AM
How long does the My Slimming Group meeting last?
Slimming Group meetings usually last about an hour each week. And in that hour, you’ll always receive a warm welcome and all the support and inspiration you...
Wed, Mar 30, 2016 at 7:43 AM
How do I contact the support team if the FAQs don’t cover my question?
We love to hear from our members! There are several ways you can get in touch with us. Your weekly My Slimming Group online meeting is always a great...
Fri, Jul 14, 2017 at 4:18 PM
Do I have to be of a certain weight to join Slimming World?
If you’re already at a healthy BMI, and losing weight would bring you under the BMI level considered to be healthy, we’re unable to offer you membership. Yo...
Thu, Mar 16, 2017 at 5:23 PM
Can my child join Slimming World?
Unfortunately, we're unable to offer Slimming World membership to anyone below the age of 18. But since Food Optimizing is based on the US guidelines f...
Wed, Mar 30, 2016 at 8:21 AM
I’m breastfeeding. Can I join Slimming World?
We will be delighted to help you as long as you’ve discussed this with your healthcare professional and they are happy for you to start slimming.   ...
Wed, Mar 30, 2016 at 8:23 AM
I’m a member and I’m pregnant/breastfeeding. What happens now?
Members who become pregnant can freeze their membership and you can restart once you’ve had your postnatal check up and your health care professional has sa...
Fri, Jul 14, 2017 at 4:20 PM
Can I change my weigh-in day?
Yes—if you’d like to change your weigh-in day, please contact our member support team at support.team@slimmingworld.com or via the red “Need a little help...
Sat, Nov 19, 2016 at 12:55 PM