Our technical support staff have found a few common problems with email addresses. This guidance tackles a few common problems.

  • Each member requires a unique email address. You can’t share your email address with  someone who is already a member of Slimming World in the US.

  • Make sure you don't leave off the suffix of your email address, whether it’s .com, .edu, .org, or other.

  • Make sure you don't miss the @ symbol from your email address.

  • Make sure there are no spaces in your email address, including at the end.


If you have changed your email address you will need to log on to the website using your old email address with your password.


To change your email address, once logged in click on your profile photo at the top right, then click on the “edit settings” button and then the “change email address” button.  

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