We love to hear from our members! There are several ways you can get in touch with us.


  • Your weekly My Slimming Group online meeting is always a great place to get questions answered.
  • If you’re a member and logged in to our website, you can use the “Contact Us” option at the bottom of each page.
  • Email us directly at support.team@slimmingworld.com.
  • You can use our live chat service available from 8am - 11pm Central time Monday through Thursday, 8am - 10pm Central time on Fridays, and from 8:00am - 4:00pm Central time on Saturdays and Sundays. Once you’re logged in, look out for the red "need a little help?" box, start chatting and you will instantly be put in contact with one of the team.
  • Call our Member Support Team toll free at (877) 921-7546.