We love to hear from our members! There are several ways you can get in touch with us.


  • Your weekly My Slimming Group online meeting is always a great place to get questions answered.
  • If you’re a member and logged in to our website, you can use the “Contact Us” option at the bottom of each page.
  • Email us directly at support.team@slimmingworld.com.
  • If you’re within three months of joining, you can use our live chat service available from 8am - 11pm Central time Monday through Thursday, 8am - 10pm Central time on Fridays, and from 8:30am - 4:30pm Central time on Saturdays and Sundays. Once you’re logged in, look out for the red box, start chatting and you will instantly be put in contact with one of the team.
  • Call our Member Support Team toll free at (877) 921-7546.